Privacy Policy

​We are delighted to have you as one of our Riadco customers. In accordance with the Personal Data Protection Act, we are committed to protecting your personal information and the right to information privacy as your trust in sharing your personal information is important to us.

When you visit our website https://www.riadco.com.sa/ and use our services, you can trust us with regard to your personal data. We take your privacy very seriously and in this policy we seek to explain to you in the best possible way what data we collect and how we use it and your rights in relation to this data. We hope that you will read this policy carefully as this matter is important and if there are any terms in this privacy policy that you do not agree with, please stop using our website and services.

This privacy policy applies to all data collected, whether through the use of our services or through various channels such as websites, telephone and social networking applications, including but not limited to (Facebook, Instagram, Twitter, related applications and services, sales, marketing, surveys or marketing events). We refer to them collectively in this policy.

​What data do we collect?
We collect personal and business data that you voluntarily provide to us when you use our products or services. The data we collect depends on the context of your interactions with us. The data we collect may include the following:

  1. Personal Data - name, identification number, contact data, email address, postal address, phone numbers and other similar contact data.
  2. Commercial data - the name of companies, commercial registration numbers, licenses, type of activities, trademarks, email addresses, websites, phone numbers, and everything that is provided to us voluntarily to complete the provision of the service to you.
  3. Payment Data - We collect data necessary to perform payments such as IBAN and make payments.
  4. Automatically Collected Data - Some data is collected automatically, such as IP addresses and/or browsers, device characteristics, preferred language, country location, geographical location, and operating system when visiting our website.

​How do we use your data?
We process your data for purposes that are based on the interest of the business, the implementation of our contract with you, and compliance with our legal obligation and your consent.
We use the data you provide to us to:
Facilitate the creation of your account
Create contracts
delivery of our product and services
Receipt and payment of payments
Questionnaires and suggestions
Marketing purposes, for example, but not limited to (adding your brands to our list of clients)
Protecting our website - monitoring and preventing fraud/theft
Enforce terms, conditions, and policies
Business purposes - data analysis, directions for evaluating the service provided by us
Responding to requests from legal authorities.

Will your data be shared with anyone?
We only share data in the following circumstances

  1. Legal Obligations - We may disclose data where there is a legal requirement to do so in order to comply with applicable laws, government requests, lawsuits, court orders, and law enforcement requests.
  2. Legal Rights - We disclose data that we believe is necessary to investigate, prevent or take action against potential fraud/theft and situations involving potential threats to safety or illegal activities or any prosecutions involved in them.
  3. Government agencies for the purpose of providing / canceling our services.
  4. Suppliers, consultants and other third parties who provide services to us and require access to carry out their work.

​Is your data transferred internationally?
Yes, we may transfer, store and process your data in countries other than yours. However, we will take the necessary measures to protect your personal data in accordance with this privacy policy and the applicable law specified in the country.

How long do we keep your data?
We will retain your data for as long as necessary to carry out the practical needs of the Service and the ongoing legal requirements in accordance with applicable law. Any information will be stored and isolated from any further processing until deletion is possible.

​How do we keep your data safe and secure?
We have appropriate organizational and technical security measures designed to protect the security of any personal information we process. However, we cannot guarantee that the Internet is 100% secure.

​What are your rights regarding privacy?
You have the right to review, change or terminate your account at any time by contacting us. In some countries, if you believe that we are processing your personal information illegally, you also have the right to complain to the data protection supervisory authority in the country. If you terminate your account with us, some data will be retained in our files to prevent fraud, assist in any investigation, enforce our terms and conditions, and comply with any legal requirements.

Do we update this policy?
Yes, we will update this policy as necessary and comply with relevant laws. This policy will be monitored for updating.

​How can you contact us about this policy?
If you have any inquiries or comments about this policy, please send an e-mail to us at: info@riadco.com.sa

Last Update: 27/05/2023